A man can’t be too careful in the choice of his enemies. —Oscar Wilde, Irish writer, poet. One of the biggest rivalries in business history is between Apple and Microsoft, two behemoths that have ruled the technology sector for decades. Wherever you go in the world, whether it’s to the United States or to China, […]
View Post Apple, AT&T, Bill Gates, Boston Red Sox, Burger King, Coca-Cola, Enemy, Ford, General Motors, Ivan Drago, McDonald's, Microsoft, New York Yankees, Pepsi-Cola, Rocky, Steve Jobs, Strategy, Teamwork, Technology, Verizon
Exploration is really the essence of the human spirit. —Frank Borman, retired NASA astronaut. The other day while checking out new books at Barnes and Noble, I came across the story of how a young Howard Schultz, the current CEO of Starbucks, was inspired by a trip he took to Italy that would change his […]
View Post Creativity, Global Growth, Howard Schultz, International Business, Italy, Milan, Starbucks, Strategy, Travel
No business plan survives first contact with a customer. —Steve Blank, Silicon Valley–based retired serial entrepreneur. After conjuring up a brilliant business idea, I would immediately start writing a business plan. Like a skilled magician, I could make a marvelous business plan appear before your eyes in just a few days. It would be complete […]
View Post Arthur M. Blank, Babson College, Business Plan, Competitive Landscape, Customer Service, Entrepreneur Magazine, Feasibility Study, Frankenplans, Prototype, Strategy
The man who has no problems is out of the game. —Elbert Hubbard, writer, philosopher. When checking my e-mail one morning, I noticed an urgent subject: “Web Site Down. Call Immediately.” This wasn’t a good sign. I knew then that it was going to be a long day—and it was. Until that moment, I had […]
View Post Customer Service, OmniPublisher, Software, Strategy, Technology