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Customer Objections

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Your Customer Is Your Boss

Posted on November 20, 2021 by Kevin D. Johnson in Apple, Competition, Creativity, Customer Objections, Customer Service, Facebook, IBM, Misconceptions, Research, Social Media, Software, Software Development, Strategy, Success, Teamwork
The Office

The customer determines at the end of the day who is successful and for what reason. —Jerry Harvey, inventor, entrepreneur Everyone talks about how entrepreneurship affords you freedom and independence to do what you want. No longer do you have to suffer the rigid and long hours of corporate America. Nor do you have a […]

View Post Apple, Bank of America, BlackBerry, Circuit City, Facebook, IBM, Jerry Harvey, likes, Verizon Wireless, Wells Fargo

Ask Better Questions and Win More Business

Posted on October 15, 2021 by Kevin D. Johnson in Competitive Advantage, Customer Objections, Customer Service, Marketing, Price, Sales, Skills, Strategy

Successful people ask better questions, and as a result, they get better answers. —Tony Robbins, author, professional speaker. As an entrepreneur, your success depends greatly on your ability to ask the right questions. However, few people understand the enormous value of mastering this art. I would argue that several entrepreneurs—business professionals, too—have no idea that […]

View Post Competitive Advantage, Customer Objections, Marketing, Paul Cherry, Sales, Skills

Maximize Your Value

Posted on October 14, 2021 by Kevin D. Johnson in Apple, Business Plan, Calculated Risk, Competition, Competitive Advantage, Competitive Landscape, Courage, Customer Objections, Making Deals, Marketing, Negotiation, Networking, Premium, Price, Self-Discipline, Success, Talent

Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets. —Steve Jobs, cofounder, Apple As a sophomore in college, I cofounded a Latin jazz band called Río Negro with a Puerto Rican friend of mine who played congas. We loved everything about Latin music and […]

View Post Apple, Atlanta, Bill Clinton, Latin Jazz, Rio Negro, Steve Jobs, Super Bowl

Recent Posts

  • Talent Trumps Seniority November 21, 2021
  • Your Customer Is Your Boss November 20, 2021
  • Why You Should Love Your Enemies in Business November 19, 2021
  • You Don’t Always Have to Be the Smartest One in the Room November 18, 2021
  • How I Learned the Hard Way to Plan an Exit Strategy November 17, 2021

Author Speaker Reel

https://www.youtube.com/watch?v=ibyZmuyEJu8

Presentación en Mérida, México

https://youtu.be/4AljdtTtiOU

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