A man can’t be too careful in the choice of his enemies. —Oscar Wilde, Irish writer, poet. One of the biggest rivalries in business history is between Apple and Microsoft, two behemoths that have ruled the technology sector for decades. Wherever you go in the world, whether it’s to the United States or to China, […]
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Turn Your Lack of Knowledge into Billions
To succeed in life, you need two things: ignorance and confidence. —Mark Twain, author, humorist. Pete Kight has a success story that is simply amazing. The company he founded, CheckFree, was acquired in 2007 by Fiserve for approximately $4.4 billion in cash. In many ways, his story sounds like other millionaire success stories that include […]
View Post Bill Gates, CheckFree, College, Courage, Fiserve, Forbes, Forbes 400, George Soros, Jeff Bezos, Kevin Plank, Ohio, Pete Kight, Sara Blakely, Software, Spanx, Under Armour, Warren BuffetBuild a Company That Is Systems-Dependent, Not People-Dependent
Systems are the essential building blocks of every successful business. —Ron Carroll, entrepreneur, business coach As a computer science major in college matriculating with some of the brightest students from around the world, I quickly learned that my computer programming skills were not the most economical. I could get the job done, but not in […]
View Post Henry Ford5 Steps to Address Customer Complaints Properly
The man who has no problems is out of the game. —Elbert Hubbard, writer, philosopher. When checking my e-mail one morning, I noticed an urgent subject: “Web Site Down. Call Immediately.” This wasn’t a good sign. I knew then that it was going to be a long day—and it was. Until that moment, I had […]
View Post Customer Service, OmniPublisher, Software, Strategy, TechnologyEntrepreneurship Isn’t Just for Young People
You are never too old to set another goal or to dream a new dream. —C. S. Lewis, author, theologian. “I’m too old to start a business,” said my forty-four-year-old friend when I encouraged her to become an entrepreneur. I shook my head as she rambled on about how she has too many responsibilities and […]
View Post Age, Alfred Hitchcock, David Galenson, Experimental Innovators, Film, Hollywood, Inspiration, Instagram, Kevin Systrom, Main Street, Mark Twain, Media, Motivation, Research, Sole Proprietorship, University of Chicago